Terms of Service

General

1. These Terms of Service constitute a legally binding agreement between the user and Lior Feigelsohn / KVALI, V.A.T. 324481100, 6 Hativat HaRel St., Modi'in, email: kvalimusic2@gmail.com, phone: 054-306-9406 (hereinafter: "the Site Operator"). These terms apply to all use of the website www.kvali.co.il and the KVALI platform, including browsing, opening a user account, searching and booking rehearsal rooms, studios, drum rooms, podcast rooms and performance venues, creating an artist or professional profile, adding a room, venue complex or performance venue, making bookings, payments, posting reviews, using the dashboard, purchasing business subscriptions and promotion services.

2. The site serves as a digital platform connecting users seeking to find and book rehearsal rooms, studios, drum rooms, podcast rooms, performance venues and related services in the music and creative field, with room owners, complexes, studios, performance venues, artists and professionals who publish their services through the site. In addition, the site may allow business owners and service providers to create a business profile, manage availability, receive bookings, display service information, purchase a business subscription or promotion services, all subject to these Terms of Service.

3. Use of the site, making a booking, publishing a service, publishing a profile, uploading content or communication between users and room owners, complexes, studios, performance venues or service providers, is done at the sole responsibility of the relevant users and providers. The Site Operator does not own the rooms, studios, complexes or performance venues, does not operate them in practice, and is not responsible for their quality, availability, suitability for user needs, equipment level, site conditions, safety, compliance with legal requirements, or any representation made by a third party, unless expressly stated otherwise.

4. These Terms of Service are written in masculine form for convenience only, and refer equally to all genders and gender identities.

5. Please read these terms in full and carefully. Section headings are for convenience only. For the avoidance of doubt, these terms shall also bind any provider vis-à-vis the Site Operator, and shall not in any case be construed as an agreement for the benefit of any third party.

6. Browsing the site and performing any action through it constitutes your agreement to accept and comply with these terms. If you do not agree to any of the terms, you are requested not to make any use of the site.

7. Use of the site is subject to these Terms of Service and to all applicable law. The user undertakes not to make any unlawful, misleading, offensive, unauthorised commercial or disruptive use of the site, and not to infringe intellectual property rights, privacy rights, publicity rights, trademarks, copyrights or any other right of the Site Operator or any third party.

8. Eligibility. Use of the site is permitted only for users aged 18 and above, unless stated otherwise. Opening an account, making bookings, publishing a room, studio, complex, performance venue or professional profile, making payment, purchasing a business subscription or promotion service, are permitted only for users aged 18 and above who hold a valid payment method and are capable of entering into a binding agreement. A user acting on behalf of a business, company, complex, studio, performance venue or other third party, declares that they are authorised to bind that entity and act in its name.

9. Services on the Site. The site enables, among other things, searching, viewing, comparing, booking or making contact in relation to rehearsal rooms, studios, drum rooms, podcast rooms, performance venues, complexes, artists, professionals and related services in the music and creative field. The site may also allow business owners and service providers to manage a profile, availability, prices, bookings, business subscriptions and promotion services.

10. Changes to Terms. These Terms of Service may be changed at any time by the Site Operator at its sole discretion.

11. Privacy Policy. Use of the site is subject to the site's Privacy Policy, which forms an integral part of these terms. The Privacy Policy details, among other things, what information is collected through use of the site, the purposes of its use, its transfer to third parties, use of Google, calendar sync, notifications, cookies, users' rights and how to contact the Site Operator. Users are requested to read the Privacy Policy carefully. https://www.kvali.co.il/en/privacy

12. Customer Service. For further details regarding the site and its operation, you may contact the Site Operator by email: kvalimusic2@gmail.com or by phone: 054-306-9406.

Booking Rooms, Studios, Performance Venues and Services

13. Through the site it is possible to make bookings, as applicable, for rehearsal rooms, studios, drum rooms, podcast rooms, performance venues, complexes and additional services published on the site, subject to the availability displayed on the site and subject to booking confirmation.

14. It is clarified that the information displayed on the site regarding rooms, studios, complexes, performance venues, equipment, photographs, availability, prices, cancellation terms, address, technical specifications, suitability for type of activity, usage instructions and any other detail, is provided mostly by the room owners, complexes, studios, performance venues or relevant service providers. The Site Operator does not warrant that the information will be complete, accurate, current or suitable for users' needs.

15. A booking will be considered received only after completing all required steps on the site, including selecting the service, booking date, providing required details, confirming booking terms, confirming payment where required, and receiving a booking confirmation on the site or by email. Until such confirmation is received, no action on the site shall be considered a binding booking.

16. The Site Operator may decline to approve, cancel or delay processing of a booking, including if an error occurred in price, availability, service description, venue details, user details or payment details, if there is suspicion of misuse of the site, if the booking is contrary to these terms, or if the service is unavailable for any reason.

17. The user is responsible for arriving at the booking location at the appointed time, acting in accordance with the venue's instructions, safeguarding the equipment and premises, complying with safety procedures, venue owner's instructions and all applicable law, and refraining from any action that may cause damage, disruption, nuisance, harm to equipment, harm to third parties or breach of rights.

18. Lateness, non-arrival, partial use of a service, early termination of use, or failure to utilise the booking for any reason attributable to the user, shall not entitle the user to a refund, except in accordance with the cancellation terms applicable to that booking as published on the site or communicated to the user at the time of booking.

19. Room owners, studios, complexes, performance venues and service providers undertake to publish accurate, precise and current information on the site, to update availability and prices, to honour confirmed bookings, to provide a reasonable level of service, to comply with applicable law, and to bear responsibility for all representations, undertakings, services, venues, equipment or content published by them on the site.

20. The Site Operator is not a direct party to any arrangement between a user and a room owner, studio, complex, performance venue or service provider, except with respect to the platform services it provides itself. Any claim regarding the venue, equipment, service, hospitality, safety, availability, specifications, conduct at the venue or breach of undertaking by the service provider, shall be directed first to the party that actually provided the service.

Room Owners, Studios, Complexes and Performance Venues

21. A user publishing a room, studio, complex, performance venue or other service on the site declares and undertakes that they are the owner of the venue or service, or that they are duly authorised to publish it, manage bookings, set prices, receive payments and make commitments to users on behalf of the venue or service owner.

22. The service publisher is solely responsible for all information published by them on the site, including description of the venue or service, photographs, prices, operating hours, availability, equipment, location, usage instructions, cancellation terms, usage restrictions and any additional detail. Misleading, incomplete, inaccurate, rights-infringing or user-deceiving information must not be published.

23. The service publisher undertakes that the venue or service published by them complies with all applicable laws, including licensing, safety, accessibility, insurance, copyright, noise regulations, business licensing, fire safety requirements and any other legal obligation, as applicable.

24. The service publisher is responsible for all damage, demands, claims or lawsuits arising from the service provided, the venue published, the information provided, breach of booking terms, breach of legal provisions or harm to a user, equipment, third party or the Site Operator.

25. The Site Operator may remove, edit, hide, suspend or block any publication, profile, room, studio, complex, performance venue or service, in any case where there is suspicion of a breach of these terms, deception, a complaint from a user, infringement of rights, harm to the site's operation or breach of law.

Artists and Professionals

26. The site may allow artists, musicians, producers, technicians, teachers, creators and other professionals to create a professional profile and display information about their activity, experience, areas of expertise, contact details, photographs, links and additional content.

27. A user publishing a professional profile declares that all information published is accurate, correct and does not infringe the rights of third parties. Publishing a professional profile on the site does not constitute a recommendation, approval, examination, certification or guarantee by the Site Operator regarding that person, service, professional experience, service quality or suitability for another user's needs.

28. Any arrangement between a user and an artist or professional following a publication on the site is done at the sole responsibility of the parties. The Site Operator is not a party to such an arrangement and is not responsible for consideration, service, quality of work, availability, outcome, cancellation or any dispute between the parties.

Cancellations and Refunds

29. Cancellation of a booking shall be effected in accordance with the cancellation terms published on the site for that booking, and in accordance with the provisions of the Consumer Protection Law, 5741-1981, to the extent applicable in the circumstances.

30. Since the site enables booking of services for specific dates, including rooms, studios, complexes and performance venues, cancellation of a booking may be subject to deadlines, cancellation fees, restrictions or special conditions detailed on the service page, booking page or the site's cancellation policy.

31. To the extent that this is a distance sale transaction for the provision of a service, the user may cancel the transaction in accordance with the provisions of the Consumer Protection Law and regulations thereunder, including subject to the cancellation being made within the legally prescribed deadlines and before the date of service provision, as required by law.

32. It is clarified that in cases where a service was booked for a specific date, and the cancellation deadline per the booking terms or applicable law has passed, or the user failed to attend the booking, or the service has already been provided in whole or in part, the user shall not be entitled to a refund, unless expressly provided otherwise in the booking terms or by law.

33. Cancellation of a booking shall be made by written request to the Site Operator by email: kvalimusic2@gmail.com or by using the "Cancel Transaction" link at the bottom of the site, if available. The cancellation request must include full name, contact details, booking number, booking date and the service for which cancellation is requested.

34. Where the user is entitled to a refund, the refund will be processed within the legally required time and by the same payment method used for the transaction, to the extent possible, net of cancellation fees or other amounts permitted to be deducted by law or per booking terms.

35. Nothing in the foregoing derogates from the right of the Site Operator or the service provider to charge or claim damages in the event of actual use of the service, non-arrival, late cancellation, damage to equipment, damage to the venue, breach of booking terms or breach of law.

Payments, Fees, Business Subscriptions and Promotion Services

36. Prices on the site will be displayed in New Israeli Shekels, unless stated otherwise. The Site Operator may update prices, fees, service charges, business subscriptions, promotion services and payment terms from time to time, at its discretion.

37. Payment for bookings, business subscriptions, promotion services or additional services on the site will be made through the payment methods available on the site and subject to approval by the payment processor. The Site Operator does not guarantee to honour a payment method not approved by the payment processor.

38. The Site Operator does not store full credit card details. Payment processing is carried out through an external payment processor, in accordance with its terms and policy.

39. The Site Operator may charge a commission, service fee, usage fee, subscription fee, promotion fee or other consideration, in accordance with the service package, booking terms, terms published on the site or an individual agreement with the relevant user.

40. A business subscription or promotion service, including Boost, grants the business user the services detailed on the site or in the relevant offer. Purchasing a subscription or promotion service does not constitute a commitment by the Site Operator to any particular number of views, inquiries, bookings, revenue, ranking, fixed position on the site or commercial outcome, unless expressly stated otherwise.

41. Non-payment, payment failure, cancellation of a payment method, transaction dispute or breach of payment terms, shall entitle the Site Operator to suspend or block the service, remove publications, restrict access to the dashboard, cancel a subscription or take any other lawful action.

Violations and Remedies

42. The site's records and the Site Operator's systems, including booking, payment, login, user action, messaging and technical documentation records, shall constitute prima facie evidence of their contents, unless proven otherwise. The Site Operator may, but is not obligated to, enforce the site's usage provisions and take action in any case of reasonable suspicion of their violation by a user or any third party.

43. In cases of offensive content, content infringing third-party rights or otherwise improper content, the Site Operator will operate a "notice and takedown" procedure and remove infringing content within a reasonable time from receipt of notice.

44. It is absolutely prohibited to copy and/or publish photographs and/or trademarks and/or specifications and/or videos from the site and/or on the site without prior written consent from the Site Operator or the relevant rights holder. The Site Operator may operate a notice and takedown procedure in any case of suspected infringement of third-party rights, including intellectual property rights, copyrights, trademarks and any other right, at its sole discretion. Each party shall be responsible for its own acts and omissions, including in connection with content published by it. The Site Operator shall not bear responsibility for infringements by third parties.

45. User Content, Photographs and Reviews. A user uploading any content to the site, including photographs, descriptions, reviews, ratings, venue details, service details, links or professional information, declares that they hold the rights to the content or have received all necessary permissions for its publication on the site. No misleading, offensive, copyright-infringing, trademark-infringing, privacy-violating, defamatory, unlawful content or content containing personal information of a third party without permission may be uploaded to the site.

46. The Site Operator may, but is not obligated to, examine, edit, hide, remove or block any content, review, publication or profile, if there is suspicion that it violates these Terms of Service, infringes rights, misleads users, harms the site's operation or is contrary to law.

47. The user grants the Site Operator a non-exclusive, royalty-free licence for display, publication, technical adaptation and use of content uploaded by the user, for the purpose of operating the site, displaying services, promoting activity on the site and providing services to users.

48. In the event of a claim of infringement, rights violation, publication of offensive content, breach of law or harm to a third party, the Site Operator shall be entitled to act to remove the content, block the user or investigate the complaint. Disclosure of identifying details of a user to a third party shall only be made to the extent required by law, pursuant to an order of a competent authority, for the purpose of investigating a complaint, preventing harm, protecting the rights of the Site Operator or other users, or in accordance with the site's Privacy Policy.

49. Code of Conduct. Without derogating from any other provision, the following provisions shall apply to all users, including providers, and to all services, publications, profiles or content on the site:

50. The Site Operator may, but is not obligated to, take all lawful measures available to it against a user who violates any provision of law and/or these terms. In cases of such violation the Site Operator may immediately remove any user, account, content, profile, publication, room, studio, complex, performance venue or service from the site and/or transfer user details to any statutory authority and/or any other party, and/or take any other steps required by the circumstances at the Site Operator's absolute discretion.

51. The Site Operator may cancel any booking and/or prevent a user from making bookings through the site by blocking them, including in any of the following cases, which do not constitute an exhaustive list:

52. Notice of cancellation of a booking, blocking of a user, removal of content or other action taken under these terms, may be given to the user via the site, by phone, by email or by other means of communication provided by the user in their account or booking.

Disclaimer and Limitation of Liability

53. Disclaimer and Limitation of Liability. The service on the site is provided as-is (AS IS) and as available (AS AVAILABLE). The Site Operator makes reasonable efforts to operate the site, but does not warrant that the site will operate without faults, interruptions, errors, delays, availability issues, data errors, technological failures or security incidents.

54. The Site Operator is not responsible for services, rooms, studios, complexes, performance venues, professionals, reviews, ratings, content, prices, availability, equipment, site conditions, service level, safety, licensing or any information provided or published by third parties on the site.

55. The Site Operator shall not bear responsibility for any indirect, consequential, special, punitive or non-direct damage, including loss of income, loss of profit, reputational damage, loss of booking, event cancellation, performance failure, venue unavailability, equipment damage, delay or any other damage, except to the extent that liability cannot be excluded under law.

56. The Site Operator's liability, to the extent determined, shall be limited to direct damage only caused by an act or omission of the Site Operator itself, and shall in any event not exceed the amount actually paid to the Site Operator, as distinct from amounts paid to service providers, room owners, studios, complexes, performance venues or third parties, for the specific service in connection with which the cause of action arose, all subject to non-waivable provisions of law.

57. Nothing in these Terms of Service derogates from consumer rights under the Consumer Protection Law or any other mandatory legal provision.

Governing Law

58. Governing Law and Jurisdiction. These terms and all use of the site shall be governed solely by the laws of the State of Israel. Exclusive local jurisdiction over any dispute arising from these terms or from the use of the site shall be vested in the competent courts in the Tel Aviv and Central District, unless a mandatory non-waivable legal provision provides otherwise.

The text of these Terms of Service as published on the site is the authoritative version at all times. Last updated: 13/7/2026